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Useful Telephone Numbers

• Main Flux Direct Numbers
  • Main Line: 0800 089 0154

• Optional Benefits
  • Vehicle Breakdown (Flux Rescue) UK: 0800 328 0588 or 01277 720 709
  • Vehicle Breakdown (Flux Rescue) UK minicom users: 0800 174647
  • Vehicle Breakdown (Flux Rescue) Europe: 00 800 999 00 999 or 00 44 (0)1277 235 999
  • Personal Protection Policy (Auto Extra): 0800 218 2066

• Motor Claims (Non-Glass) - Monday - Friday 9am to 7pm, Saturdays 9am to 4pm
  • Flux Direct Claims Line: 08453 678 797

• Motor Claims (Non-Glass) - Out of Hours - Reporting of New Claims only.
  • Chaucer: 0800 072 2050 or 0044 1227 284 700 if calling from abroad
  • Equity Red Star: 0870 608 1937
  • Fortis: 0845 122 3018
  • Groupama: 0870 240 1895
  • Highway: 0871 222 6062
  • HSBC - Corinthian: 020 8911 5111
  • HSBC - Doric: 020 8911 5111
  • KGM: 0870 242 1218
  • Kinetic: 0800 085 3794
  • Norwich Union: 0800 678 999
  • NIG: 0845 607 1626
  • RSA: 0800 096 4567 or 0044 870 010 4567 if calling from abroad
  • Towergate: 08700 795 796
  • Trinity Lane: 0800 218 2066
    
  
  
  • When reporting a claim out of hours, please ensure that you have your Policy Number to hand.
    
    NOTE: Any claim reported out of hours will need to be reported on the normal claims number to ensure all your policy benefits and Legal Protection cover is put in place.

• Glass Claims
  • Chaucer: 0800 587 0808
  • Ensign: 0800 716 333
  • Equity Red Star: 0870 608 1934
  • Fortis: 0800 174 764
  • Groupama: 0800 854 454
  • Highway: 0800 678 1010
  • HSBC - Corinthian: 0800 318 043
  • HSBC - Doric: 0800 318 043
  • KGM: 0800 716 333
  • Kinetic: 0800 130 0956
  • Norwich Union: 0800 678 999
  • NIG: 0845 607 1626
  • RSA: 0800 096 3456
  • Towergate: 08700 795 796
  • Trinity Lane: 0800 218 2066
  
  
  • When making a glass claim there is usually an excess to pay if the glass needs to be replaced. If the glass can be repaired then there is usually no excess to pay.
    
    If you do not use your Insurer's approved Glass Repairer your policy may be subjected to a higher Glass Excess and/or limitations on the value of the Glass.