How to make a claim

We hope that you experience many claim free years with us. However, in the unfortunate event that you need to make a claim, please call us on 0344 381 4461. Lines are open 24/7, 365 days a year.

Our claims are handled by Coplus. Their address for any correspondence is:

Flux Direct Motor Claims
Coplus
Floor 2, Norfolk Tower
48-52 Surrey Street
Norwich
Norfolk
NR1 3PA

Alternatively you can email them at afclaims@coplus.co.uk

Please be sure to put your reference number on any paperwork.