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How to make a claim

We hope that you experience many claim free years with us. However, in the unfortunate event that you need to make a claim, please call us on 0344 381 4461. Lines are open 24/7, 365 days a year.

Our claims are handled by Coplus. Their address for any correspondence is:

Flux Direct Motor Claims
Floor 2, Norfolk Tower
48-52 Surrey Street

Alternatively you can email them at

Please be sure to put your reference number on any paperwork.